This Agency requires adherence to the following Standards and Procedures:
- All employees are expected to dress in a manner appropriate to the health care environment, or as directed by the patient/client/family. This includes personal hygiene, jewelry, hair and makeup.
- Please do not smoke in the presence of a patient/client.
- Always wear your ID Badge. Licensed personnel must always carry their current nursing license and CPR card while on assignment.
- You are expected to arrive on time to all assignment that you have accepted. However, if an emergency or any situation should cause you to be five minutes late, or more, it is your responsibility to call the client to notify them and reschedule if necessary. A no-call, no-show is grounds for termination!
- If you have any problem, incident or accident on the job, do not discuss it with the patient/client, but call the Agency immediately.
- Paraprofessional personnel (i.e. Aides) hereby acknowledge that they will not, under any conditions, dispense or administer any medication.
- Under no circumstances are you to ask for, or accept any money from your patient/client or take home property that belongs to the patient client.
- There shall not be any involvement with the patient/client's financial affairs (i.e. check writing).
- You are expected to honor the confidentiality of any patient/ client information which is obtained in the regular course of your employment.
- No personal telephone calls should be made or received by you while on assignment.
- Please do not discuss your pay or any other personal affairs with the patient/client/family.
- As an employee of this Agency, you are not authorized to accept any direct employment that may be offered to you by your patient/client/family. If you are requested to do so, please have the patient/client contact us.
- It is imperative that all signed notes and documentation including Daily Log, be filled out properly and returned to the office as per our schedule. If the patient/client is unable to sign your note, a family member or responsible party may sign (if applicable).
- During the course of employment, this Agency's proprietary materials (i.e. forms, medical records) will be used only in connection with employment and will not be disclosed to anyone without authorization from the Agency.
- Never leave your patient/client unattended.
I understand that copies of policy and procedure manuals are available and that it is my responsibility to read, understand and conform to all applicable Agency policies including personnel policies. It is also my responsibility to comply with periodic changes and revisions.
I have read the Agency's Policy and Procedure on Abuse, Neglect and Exploitation and agree to Comply with and be bound by the Policy. I understand that information contained in any Agency manual does not constitute a contractual relationship between the Agency and its employees, nor is it an expression of my term of employment.
I affirm that I have auto insurance coverage as required by this state and the Agency and I agree to keep it fully in force on any vehicle I use for the conduction of Agency business during the term of my employment. The Agency has the right to request proof of insurance at any time during the term of employment and that I am required to follow all Agency requirements and state and local laws.
I understand that only the Agency has the authority to admit clients and will supervise with appropriate personnel all services provided.
As a caregiver, I will carry out the plan of treatment, submit time sheets, clinical and progress notes as appropriate and, at a minimum, on a weekly basis, I will participate in developing and reviewing plans of care, periodic client evaluations and care conferences, discharge planning and schedule coordination. I will provide services within the geographic area covered by the Agency. I will attend required staff meeting and inservice training. Hospice Aides are required to have 12 hours of inservice training annually.
I understand that I must remit documentation of services performed prior to payment for those services and that payroll procedures require timely and accurate completion of documentation that must be submitted prior to payment for services provided. I understand that all information, both written and verbal, regarding client and employee health conditions is strictly confidential and protected under federal and state law. The presence of a communicable or venereal disease; testing, results or known infection by HIV, Hepatitis, Tuberculosis; information concerning child abuse, mental health, drug or alcohol abuse is protected under specific law. All information in connection with the examination, care or provision of services to any client will not be disclosed without the individual's written consent except as may be necessary to provide services as required by law. Information may be used in statistical or other summary form or for clinical purposes only if the identity of the individual is not disclosed. I understand the violation of client/ employee confidentiality is subject to civil and criminal penalties.
If I mistakenly exceed my accrued or earned sick or vacation leave balance, I authorize the Agency to deduct any amount from my paycheck(s) to correct my accrued or earned sick or vacation leave balance. I understand that this company does not routinely perform drug testing on its employees but may do so at its discretion. I understand that this company is an "At Will" organization and may hire and fire at will.
For good consideration and as an inducement for Family Paramount Hospice (employer) to employ (employee), the undersigned employee hereby agrees not to directly or indirectly use, manipulate or copy compete any client health information (PHI), to include personal health information or personal contact information (address, phone number, email address, etc.) with the business of the Agency and its successors and assigns during the period of employment. Misuse of PHI or personal contact information will result in termination and report with action to HIPPA federal agencies. Fines related to civil and criminal offences for gross misconduct with the above information are the direct responsibility of said employee.
The employee acknowledges that the agency shall or may in reliance of this agreement provide employee access to trade secrets, customers, and other confidential data and goodwill. The employee will have access to retain said information as confidential and not to use said information on his or her own behalf or disclose same to any third party or for their own personal or monetary gain.
The employee understands that in no circumstances are they to agree to assume power of attorney or guardianship over a client utilizing the Agency's services. In addition, it is understood that they are prohibited from allowing a consumer to endorse a check over to the home care agency of themselves.
The employee agrees to not copy and return all such Agency supplied information immediately upon termination of employment. Further the employee agrees not to solicit any of the customers or employees of employer for any purpose for a period of two years after termination.
This agreement shall be binding upon and inure to the benefit of parties, their successors, assigns, and personal representatives.
Signed this day of , 20
1. The Agency requires that the employee avoid disclosure of confidential information to anyone outside of the Agency. Further, the Agency requires that employee refrain from engaging in unfair competition.
2. The Employee agrees to refrain from prohibited competition with the Agency and further, agrees to maintain in confidence any information of Agency, its employees, its patients, and its business.
3. The Employee will have access to information not generally made available to the public, such as identity of patients, pricing, computer-related programs, etc. The Agency prohibits the utilization of this information for any purposes other than for the Agency's own benefit and prohibits disclosure or unauthorized use during the course of employment or at any time thereafter of any confidential information pertaining to Agency administration and/or projects, or outside investigations of the Agency. The employee is prohibited from disclosing any defaming information regarding Agency personnel and/or personnel incidents related to any violations of the personnel policies. The employee will protect all Electronic Records including passwords as outlined in the HIPAA manual.
4. During the course of employment and for a twelve-month period thereafter the employee is prohibited from engaging in any of the following:
a. inducing any employee of the Agency to resign
b. encouraging any patient or entity to discontinue any relationship with the Agency
c. soliciting any patient of the Agency (current and within the past twelve-month period)
d. entering into a competitive employment or seeking to provide competitive services while employed within twenty-five miles of any office of the Agency, or
e. soliciting referrals or opportunities from any referral source
5. Upon termination of employment or at the request of the Agency, an employee will be required to return all of the Agency's property including keys, patient records, forms, manual, beeper, etc. to the Agency and will not retain copies.
6. Violation of this agreement will result in termination and any additional remedy available to the Agency including legal action to recover all damages including loss of profits, cost of replacing and training employees that were improperly solicited for competitive employment, etc. If so adjudicated, the employee will be required to reimburse the Agency for all legal fees, costs, and other expenses.
7. This agreement is in effect during the employee's employment and for twelve months thereafter. It does not modify the right of the employee to resign at any time or of the Agency to terminate employment without cause, notice or liability and does not modify any other Agency policy.
8. The employee will protect all Electronic Records including passwords as outlined in the HIPAA manual.
This is to acknowledge that I have received a copy of the Agency Employee Handbook and understand that it sets forth the terms and conditions of my employment as well as the duties, responsibilities, and obligations of employment with the company. I understand and agree that it is my responsibility to read the Employee Handbook and abide by the rules, policies, and standards set forth in the Employee Handbook.
I also acknowledge that my employment with our Agency is not for a specified period of time and can be terminated at any time for any reason, with or without cause or notice, by me or by the company. I acknowledge that no oral or written statements or representations regarding my employment can alter the foregoing. I also acknowledge that no Manager or Employee has the authority to enter into an employment agreement-express or implied-providing for employment other than at-will.
I also acknowledge that, except for the policy of at-will employment, the company reserves the right to revise, delete, and add to the provisions of this Employee Handbook. All such revisions, deletions, or additions must be in writing and must be signed by the President of the company. No oral statements or representations can change the provisions of this Employee Handbook. I also acknowledge that, except for the policy of at-will employment, terms and conditions of employment with the company may be modified at the sole discretion of the company with or without cause or notice at any time. No implied contract concerning any employment-related decision, term of employment, or condition of employment can be established by any other statement, conduct, policy, or practice.
I understand that the foregoing agreement concerning my at-will employment status and the company's right to determine and modify the terms and conditions of employment is the sole and entire agreement between me and our Agency concerning the duration of my employment, the circumstances under which my employment may be terminated, and the circumstances under which the terms and conditions of my employment may change. I further understand that this agreement supersedes all prior agreements, understandings, and representations concerning my employment with the company.
If I have questions regarding the content or interpretation of this handbook, I will bring them to the attention of my supervisor.